Question 1

When Should I expect the media?

Accepted Answer

Photos, Floor Plans, Virtual Staging and 3D Tours are delivered the next day (24 Hr or Lesser in most situations).
Videos may take 48 to 72 hours depending on the type of edits.

Question 2

Can you deliver Photos in the same day?

Accepted Answer

It depends on the situation, please let us know if you need urgently.
Speedy  Services for photos is $99.

Question 3

Do I pay for travel?

Accepted Answer

We serve the DMV area. For shoots outside our service area, a travel fee of $80 per hour applies.
 However, for packages valued at $499 or more, travel is included at no additional charge for locations up to 50 miles away.

Question 4

Where can I use the media?

Accepted Answer

You can use the media for your social media, MLS and personal use.
For commercial use rights please ask for the specific pricing.

Question 5

Who should I contact for my questions:

Accepted Answer

We are committed to top notch client satisfaction.

For any inquiry call/text at 703 232 6073 and we will be with you shortly.

Question 6

Is the pricing same for AirBnB , Commercial Real Estate and Architectural Photography?

Accepted Answer

The above pricing is special to MLS purposes. We recommend reaching out to us first to get a quote for your custom photography needs.

Question 7

Do you also do other type of photography?

Accepted Answer

Yes , please contact us for other type of photography so we can direct you to the right team member for your needs.

Question 8

How do I schedule a service appointment?

Accepted Answer

After reviewing our services, click "Book Now"(https://portal.spiro.media/order/vcm/residential) to access our booking platform.
 Select the package that best fits your needs, and we’ll be in touch shortly to confirm the date and property details.

Question 9

Do you  offer a la carte services?

Accepted Answer

Yes, we do offer Ala Carte Services. Kindly visit Services (https://www.vibrantcitymedia.com/services)page for the details.

Question 10

What if i need to cancel or reschedule my app...

Accepted Answer

Kindly let us know as soon as possible if you need to cancel or reschedule your appointment preferably min 24hr prior to your scheduled time .
 You can call or text us at 703-232-6073.

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